People love a jackass. They love to talk about jackasses. And even more, they love to show other people how…
For years, I believed my mission as a usability professional was to act as a user advocate. In fact, "User…
I was putting the finishing touches on our VKI Newsletter today when I noticed that we still had 10 ExactTarget…
The Olympics start this Friday, to a nice warm Vancouver February. With a week light on rain and heavy on…
If you're serious about bringing usability practices into your organization, there's something you need to know before you even get…
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