Usability

Persuasive Web Design, Part 24: Ambiguity Kills Sales

We don't like uncertainty. We'll take a less-than-perfect choice over an ambiguous choice any day. It might take some convincing…

14 years ago

Persuasive Web Design, Part 23: Beware Negative Social Proof

Last week I discussed Social Proof: the powerful tendency for people to "follow the pack" when determining a course of…

14 years ago

Persuasive Web Design, Part 22: Social Proof

When we're not sure what action to take, we often look to see what others are doing... and follow their…

14 years ago

The Ethics of Online Persuasion

A few weeks ago, a reader noted that the tactics outlined in my Persuasive Web Design series could be used…

14 years ago

Bad analysis is a result of bad design pt. 1 – The Rant

Finding meaningful insights in data means knowing how to combine data and make useful comparisons. Insight is in the details.…

14 years ago

Persuasive Web Design, Part 20: The Power of FREE

We are irresistibly drawn to FREE offers. To an extent, this makes sense: if you get something FREE, there's no…

14 years ago

Persuasive Web Design, Part 19: The Barnum Effect

P.T. Barnum (of circus fame) was a man of many talents. For example, he could take one look at a…

14 years ago

Persuasive Web Design, Part 18: Psychological Biases… Again

This stuff is so much fun, I just can't stop writing about it. Stop me when you've had enough... Attribution…

14 years ago

Persuasive Web Design, Part 17: More Psychological Biases

Last week, I wrote about a few common psychological biases humans share. Today I'll add a few more.Confirmation BiasWe're too…

14 years ago

Persuasive Web Design, Part 16: Know Your Visitors' Biases

We're none of us perfect. As a species, we hold an incredible number of biases, many of which are entirely…

14 years ago

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