User Experience

The Usability Mindset, Part 4: "Self-Explanatory" is Not Good Enough

The crux of this post is so simple that I wrestled with whether it was too obvious to be a…

14 years ago

The Usability of Date Fields

Back in the good old days, when writing a check, you could format the date however you liked. For ultimate…

14 years ago

The Usability Mindset, Part 3: Think Probabilities, Not Possibilities

Creating a usable and persuasive website takes self discipline. Too often, we feel that if a potential customer might want…

14 years ago

Online Persuasion: How to Develop Effective Messaging (Part 2)

Last week, I discussed how to use one-on-one interviews to gather the vital information you need to make your website…

14 years ago

Online Persuasion: How to Develop Effective Messaging

In previous posts, I outlined a number of techniques you can use to make your website more persuasive. However, knowing…

14 years ago

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