Even die-hard web usability zealots agree that being easy to use is just a starting point. To be truly effective,…
In a recent project, a client asked me whether I'd recommend getting rid of his Site Map. We had just…
When you come up with a web design or marketing concept, how do you know if it's any good? You're…
Would you like to increase your sales or number of leads by 10%, 20%, or even more, without increasing your…
I ran into a surprising checkout glitch on www.frangrancex.com, an online retailer of colognes, etc. Having received an email offering…
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