User Experience

Online Persuasion: When Can Offering Too Much Information Hurt You?

Which of these students – Tim or Bob – do you think gets better grades? Tim, who studies 35 hours…

13 years ago

Online Persuasion: Reciprocation in the Business World

One of the most fundamental unwritten rules (or “social norms”) in virtually all human cultures throughout history – is that…

13 years ago

Writing for the Web: A Pretty Complete Guide

Okay, so I haven’t covered everything. But I’ve written lots of post on copywriting. I’ve never attempted to organize the…

13 years ago

Online Persuasion: Checklist for Optimizing Your Pages

Over the past few years, I’ve written scores of posts dealing with online persuasion. Often, when I’m asked to make…

13 years ago

Loss Aversion: The Shortsightedness of “Playing Not to Lose”

As I wrote in a previous post, we experience the pain of a loss much more acutely than we experience…

13 years ago

Webinar: Scarcity, Reactance, Barbra Streisand, Juries, etc.

In my July 28 webinar we’ll be discussing Scarcity. The essential premise is that as things become less available, they…

13 years ago

Loss Aversion – A “Nudge” to Participate in My Upcoming Webinar

Over the long weekend, I read Nudge: Improving Decisions about Health, Wealth and Happiness. Interesting stuff.Especially good is the first…

13 years ago

Are we in control of our own decisions?

Today I want to post a video of one Dan Ariely, professor of psychology and behavioral economics at Duke university.…

13 years ago

Disposable Printers: Is There a Better Option?

It's business model invented by King Gillette: Lure customers in with a good price on the razor's handle, then squeeze…

14 years ago

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