Cardinal Path

Google AdWords Account Paused Can Mean a Manual Review by a Google Rep

A client's AdWords campaign experienced some unusual behavior over the weekend. Their account normally triggers tens of thousands of impressions and thousands of clicks a day. Then without warning Google stopped displaying the ads and the traffic dropped to zero or almost zero (let me explain). For 23 out of 24 hours the account would sit frozen, no new minimum bids, no paused ad groups, no disapproved ads – nothing changed accept there were no impressions or clicks. Then for 1 hour everyday it would resume it's normal activity. Strange and worrisome.

I poked around the forums and asked a lot of questions, but when you need information quickly and your problem is Google, the answer can be hard to find. So what did it all mean – well it meant that a Google rep was about to manually review the account.

In conclusion, IF your AdWords stops running your ads 23 out of 24 hours THEN expect a manual review of your account by a Google representative. If it happens on a weekend, you may see this pattern play out for a couple of days until your site gets to the front of the "review" line. AND best of luck with the outcome.

Cardinal Path

Share
Published by
Cardinal Path

Recent Posts

Boost Lead Generation with Amplitude’s Autocapture: A No-Code Solution

Imagine this: You’ve built a fantastic lead generation website. The design is sleek, the messaging…

3 days ago

Mastering GA4’s Data Model: A Refresher on Event-Based Tracking & User Insights

By now, most organizations have transitioned to Google Analytics (GA4), marking a fundamental shift in…

4 days ago

Server-Side Tagging Explained: Is it for you?

If you've heard discussions about server-side tagging but aren't sure what it is—or whether it's…

1 week ago

This website uses cookies.